Updated 14th May 2020 15:30
On Tuesday 12th May the Housing Secretary Robert Jenrick announced that estate and letting agents could reopen under new strict social distancing guidelines. This is great news for both landlords and tenants. So here is what you need to know about the new guidelines we will all need to follow.
The safety of tenants and the protection of property has always been our number one priority. We welcome the news from the government to allow estate and letting agent agents to return to work and will ensure that this is done in a safe and responsible way. In line with government’s advice, we will respect those who are shielding or otherwise clinically vulnerable and are staying at home and avoiding unnecessary contacts over this period.
The guidelines contained on this page are in addition to the following government guidance on coronavirus and renting, which explains these protections in greater detail.
The government has put in place protections for tenants during the coronavirus outbreak, including legislation to delay when landlords are able to start proceedings to evict tenants. This means until 30 September 2020, most landlords will not be able to start possession proceedings unless they have given their tenants three-months’ notice.
Yes, so long as the tenant agrees and they are not self-isolating or they are not considered to be clinically vulnerable. All visits to properties should only be done where absolutely necessary and by appointment only. Visits should be made in accordance with government’s guidelines on working in other people’s homes and social distancing.
Yes, but viewings should not be conducted in properties where tenants are symptomatic or self-isolating, or where it has been determined that they are clinically extremely vulnerable and are shielding. In other cases, where viewings can proceed, they should be conducted in line with the following guidance from the government:
Yes, as long as the tenant agrees and is not self-isolating, shielding or otherwise clinically vulnerable. Any visits to a property must be made in accordance with government’s guidelines on working in other people’s homes and social distancing. If possible, necessary repairs, gas and electrical safety checks should be conducted in the period between a property being vacated and a new tenant moving in. If this is not possible and visits are needed to an occupied property, this should be done by appointment with measures put in place to ensure physical contact is minimised, for example with residents staying in another room during the visit.
Yes, The Property Hive are able to provide market appraisals for landlords. In circumstances where our colleagues are visiting your property, it is important that a safe distance of at last 2 meters is maintained at all times. Where possible, other residents should remain outside of the property during the visit to reduce the number of individuals inside. Representatives will be wearing protective equipment including face coverings and gloves. They will not touching any surfaces, so you will need to keep doors open so that they do not need to touch anything. All surfaces should be cleaned by the homeowner following the visit. There is also lots we can do with the aid of technology and where necessary can access and see your property remotely allowing us to provide an accurate valuation of your home. For more information, please give us a buzz on 01302 247754 or book you free valuation here.
Yes, The Property Hive have a range of digital marketing options available to us that will showcase your property to a wide audience. Our professional photographer is able to visit your home to take pictures. When visiting your property our representatives will will need to keep a safe distance of two meters and will be wearing protective equipment including face coverings and gloves to keep you and themselves safe. They will not touching any surfaces, so you will need to present the property and stage it appropriately and keep doors open so that they do not need to touch anything. Where possible, all residents should remain outside of the property during the visit to reduce the number of individuals inside and all surfaces should be cleaned by the homeowner following the visit.
If you are wanting to list your property for let, please give us a buzz on 01302 247754.
Letting agents and landlords should take steps to ensure any properties are prepared ready for new tenants, this may include cleaning to minimise any potential spread of the virus in line with government advice. Letting agents and landlords should consider how best to conduct tenancy check-ins for new tenancies agreed while broader measures remain in place, taking care to follow government advice on social distancing to minimise possible spread of coronavirus.
Yes, removal firms are able to operate, although they may need to adjust usual procedures in order to ensure moves happen as safely as possible, the government guidelines state the following:
Yes, it is possible to arrange for keys to be collected from The Property Hive offices and social distancing precautions have been put in place to ensure all parties are protected. In some instances, a secure key box can be used. All keys will be cleaned prior to collection.
If you have any questions during this time, why not give The Property Hive a buzz on 01302 247754, we’re here to help and we can make it happen.
More information regarding the government guidelines can be found here.
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